Money back guarantee
We strive to deliver to you a high quality, fully satisfying product. We want to hear from you and we promise to listen to you. We will do our best to ensure your satisfaction.
Bohemian Sleep makes every effort to ensure your satisfaction. Should you have any questions or need our advice while selecting, customising or buying your new comforter / duvet or pillow, please contact us.
In case you change your mind about your purchase, you can cancel your order free of charge before we start working on it. We will refund you price you paid minus transaction fees that Bohemian Sleep is charged.
If you are unsatisfied with your purchase, please send it back to us in its original condition within 24 hours upon receiving the parcel and we will refund the product price (minus transaction fees) when we receive the product back. You can use a shipping company of your choice or contact us to arrange FedEx.
After your customized comforter / duvet and pillow has been made, we can add more down and feathers to your products but we cannot remove it. If you would like to have more filling added, please contact us.
Bohemian Sleep will repair or replace free of charge all faulty products. Your comforter / duvet and pillows will be considered faulty if they are received damaged, or a manufacturing fault occurs within 2 years of purchase. Any damage as a result of wear and tear is not considered to be faulty.